Missing Items

We can only offer refunds on lost, broken, or stolen packages if this Route+ insurance is purchased along with the items in your cart. 

 Please file broken, stolen or lost package claims with https://claims.route.com/ .

Missing & Incorrect  Items:

Human error occurs! If you received the wrong item(s), please email honeybae.cos@gmail.com and we'll make it right! 

Orders are processed within 1-5 business days. Once your order has been marked as 'shipped,' I am no longer able to edit the address, add, or subtract items.